Terms of Service
Last updated: January 2025
1. Agreement to Terms
By engaging MixDen Studio's services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
2. Services
MixDen Studio provides professional audio services including mixing, mastering, remastering, stem preparation, and dry hire. The specific scope of work will be agreed upon before commencing any project.
3. Pricing and Payment
- Prices are quoted in GBP (£) unless otherwise stated
- A deposit may be required to secure booking dates
- Full payment is due before delivery of final files
- Payment can be made via bank transfer, PayPal, or card
- Late payments may incur additional charges
4. Revisions
Our services include a specified number of revisions as detailed in your quote:
- Mixing: Two rounds of revisions included
- Mastering: One revision included
- Additional revisions are charged at our hourly rate
Revision requests should be clear, consolidated, and provided in writing. Significant changes in direction may be treated as a new project.
5. Turnaround Times
Estimated turnaround times are provided at the start of each project. While we strive to meet all deadlines, delays may occur due to factors beyond our control. Rush services are available at additional cost.
6. File Submission
- Client is responsible for submitting properly prepared files
- Files should be clearly labeled and organized
- We accept WAV or AIFF at 24-bit or higher
- Poorly prepared files may result in additional charges or delays
7. Intellectual Property
You retain all rights to your original recordings and compositions. We do not claim any ownership over your music. Upon full payment, you own all rights to the mixed/mastered versions we create.
8. Credits and Portfolio
We may request permission to use your project in our portfolio and promotional materials. This is optional and we will always seek your approval before publicly sharing any work. Credit for engineering/mixing/mastering is appreciated but not required.
9. Confidentiality
We treat all client projects as confidential. We will not share your unreleased music, project details, or any confidential information without your explicit permission.
10. Cancellation
- Cancellations before work begins: Full refund minus any non-refundable deposit
- Cancellations after work begins: Partial refund based on work completed
- Cancellation must be communicated in writing
11. Limitation of Liability
MixDen Studio's liability is limited to the fees paid for the specific service in question. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
12. Dispute Resolution
Any disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the laws of England and Wales.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.
14. Contact
Questions about these Terms of Service can be directed to:
Email: hello@mixden.co.uk
Location: Reading, Berkshire, UK