Frequently Asked Questions

We're based in Reading, Berkshire, UK. Just 25 minutes from London Paddington by train, making us easily accessible for London-based artists while offering competitive rates and a relaxed working environment.

Yes! The majority of our mixing and mastering work is done remotely. You can send us your files via our secure upload system, and we'll deliver the finished product digitally. We also offer attended sessions if you prefer to be present.

MixDen is built around decisions, not presets. We combine world-class analog hardware — including tools from SSL, Neve, and Empirical Labs — with modern digital workflows that prioritise clarity, translation, and longevity. The studio is led by engineers with professional backgrounds at Metropolis Studios and the Abbey Road Institute, bringing major-studio standards and experience into a focused, independent environment. The result is a level of care, accuracy, and musical judgement typically associated with top-tier facilities — without unnecessary overheads or compromise.

Absolutely! We offer studio tours by appointment. It's a great way to see our setup, meet the team, and discuss your project in person. Contact us to arrange a visit.

For mixing, we accept WAV or AIFF files at 24-bit or higher, at your project's native sample rate. Please ensure all tracks start at the same point (from bar 1) and are clearly labeled. For mastering, we prefer WAV files at 24-bit with 3-6dB of headroom.

Name your tracks clearly (e.g., "Kick In", "Snare Top", "Lead Vocal"). Export all tracks from the same start point. Include a rough mix for reference. Consolidate any virtual instrument tracks to audio. Remove any master bus processing unless it's integral to the sound.

We deliver high-resolution WAV files (24-bit) in your preferred sample rate. For mixing, we can provide stereo mix, instrumental, TV mix, and stems if requested. For mastering, we provide formats optimized for streaming platforms, CD, and vinyl if needed.

We'll provide you with a secure upload link via WeTransfer Pro or Dropbox. For very large projects, we can arrange alternative solutions.

Our mixing rates start from £650 per track. Rates vary depending on project scope and funding source. Label-funded projects are quoted separately. Contact us for a personalized quote.

Mastering starts from £75 per track. Rates vary depending on project scope and funding source. Label-funded projects are quoted separately. Contact us for a detailed quote.

For larger projects (albums, EP packages), we can discuss payment arrangements. Typically, we require 50% upfront with the balance due before final delivery.

We accept bank transfer, PayPal, and major credit/debit cards. For international clients, we can accommodate various payment methods.

A typical mix takes 3-5 business days for the initial version. Revision rounds are usually completed within 48 hours. Rush turnarounds are available for an additional fee.

Standard turnaround for mastering is 2-3 business days. Album projects may take longer depending on track count. Rush options are available.

Mixing includes three rounds of revisions. Mastering includes one revision. Additional revisions can be arranged at an hourly rate. We work closely with you to ensure satisfaction.

Your satisfaction is our priority. We include revision rounds specifically to refine the result based on your feedback. If there are fundamental issues with direction, we'll discuss options including partial refunds in extreme cases.

We use a hybrid approach. Mixing is done in Pro Tools, monitored through PMC IB1 speakers and converted via Crane Song Quantum. Analog summing is available through the SSL X-Desk or Dangerous 2-Bus+, with outboard processing from Neve, Maselec, and Empirical Labs used where it counts. This gives us the best of both worlds: digital recall with analog character and world-class monitoring.

We work in Pro Tools Ultimate, Logic Pro, and Ableton Live. For remote projects, we accept properly exported WAV stems from any DAW — no need to match our setup.

Yes, reference tracks are extremely helpful. We can analyze your reference and aim for a similar tonal balance, dynamics, and loudness while maintaining your track's unique character. Include references with your submission.

We recommend working at 48kHz for most projects. Higher sample rates (96kHz) are supported but offer diminishing returns for most applications. Export at your project's native rate — no need to up-sample.

Full access to our control room including SSL X-Desk, PMC monitoring, outboard gear collection, and premium conversion. You operate the equipment yourself, though engineer assistance can be arranged at additional cost.

Day rates start from £250. Weekly rates are available. Engineer assistance is an additional charge. Contact us for current pricing and availability.

Yes, you're welcome to bring your own gear to integrate with our setup. Let us know in advance so we can prepare for your session.

Standard dry hire hours are 10am-10pm. Extended hours can be arranged by request. Overnight sessions may be possible depending on availability.